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COVID -19 and our guidelines Update 16th September 2020

Our main restaurant is NOW OPEN

Please look on the CONTACT section of our new opening hours

TAKEAWAY COLLECTIONS

We continue to ask that customers requiring takeaways to please pre-order their takeaway over the phone and will be offered a collection time.
For ease, we have sectioned off the front of the restaurant for takeaway collections. Please ensure face masks/coverings are worn in this area (this does not apply to those with an exemption).
For the safety of our dine-in guests, we are limiting the number of people who can wait within the restaurant collection area. Those who are collecting may be asked to wait outside and called in when the order is ready. Please respect social distancing guidelines during this time as we will have dine in guests arriving or leaving at similar times.

BOOKINGS & ON ARRIVAL

Due to our limited capacity, we encourage our guests to reserve a table in advance. We will make every effort to try and accommodate walk-ins, however this may not always be possible due to social distancing measures.
Guests will be given staggered arrival times and booked tables will be available for a two-hour period, due to reduced capacity. We would appreciate if our guests could adhere to these times as much as possible.
Disposable or wipe down menus will be given; these are also available to view online, should you wish to plan prior to your visit.

TRACK & TRACE FORMS

In accordance with Government guidelines, we will require the contact details of a guest from each party (one per household) for track and trace purposes. We will keep this information for 21 days and destroy after in line with GDPR regulations.

SANITISER STATIONS

Guests are encouraged to use our sanitiser stations when entering the restaurant and before using guest restrooms. There is a ‘one-in, one-out’ policy for the restrooms at this time, please feel free to ask a member of staff to check that it is unoccupied if you are unsure. We ask that parents/guardians accompany young children.

GUEST POLICY

Please adhere to social distancing guidelines when inside the restaurant. If you or your party are feeling unwell, have Covid-19 symptoms or have been exposed to the virus in the last 14 days, please let us know so we can cancel and rearrange your booking. Please could we ask that guests remain seated as much as possible to minimise risk.
We will not be taking coats or personal belongings at this time and ask that guests keep anything they bring with them at the table.

RESTAURANT POLICY

Our top priority is the safety of our guests and employees. This means we are following the ongoing development of COVID-19 very closely. We take great steps to make sure that all our employees are following the current requirements.

We have stringent cleaning policies in place and have increased cleaning frequency in all high traffic areas. Each table is cleaned thoroughly at the end of every guest visit. We will be taking bookings of no more than 6 people. Requests for certain tables or seating areas will be noted but are NOT GUARANTEED. Unfortunately, we are not able to provide highchairs currently.
PPE is available for all staff such as face masks, visors and gloves. However, according to Government guidelines, this is not mandatory and the most effective method of reducing transmission is by regular thorough hand washing.

We look forward to welcoming you back to China Diner from a distance. Keep safe.


We will continue to communicate via Instagram and our Website.

INSTAGRAM @chinadiner_beaconsfield

FACEBOOK China Diner

WEBSITE www.china-diner.co.uk

Thank You